Refund policy
Refund Policy
Returns You have 7 days from the date of delivery to request a return for your item.
To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
How to Initiate a Return To request a return, please contact us at jeecollection@gmail.com with your order number and the reason for the return. We will review your request and provide return instructions if approved.
Refunds Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7-10 business days.
Shipping Customers are responsible for the cost of return shipping. Original shipping charges are non-refundable.
Exchanges We only replace items if they are defective or damaged upon arrival. If you need to exchange a defective or damaged item, please contact us at [your email address] with photo evidence within 3 days of delivery.
Non-Returnable Items
- Items worn, washed, or altered
- Items without original tags and packaging
- Sale or clearance items
Contact Us If you have any questions about our refund policy, please reach out to us at jeecollection@gmail.com.